Privacy Policy

Privacy Statement

Doing business with an insurance broker involves providing information about yourself, whether you are requesting a quote, purchasing a policy, revising your policy or seeking advice. Insurance is to a great extent based on a foundation of trust between you, your insurance broker and the insurance companies. We want you to know that you can always trust Lucas & Wright to handle information responsibly.

At Lucas & Wright, we follow the Code of Conduct legislated under the Registered Insurance Brokers Act with respect to the use of your personal information. Information obtained in the course of our professional relationship concerning your business and affairs is kept strictly confidential and released only if you authorize it, or the law requires it or we need it to transact business on your behalf.

Our Commitment to Privacy

Lucas & Wright Insurance protects your personal information in compliance with the federal Privacy Act. Lucas & Wright Insurance also adheres to the principles of "netiquette" and ensures that your private information will be fully respected.

Collection of Information by Third-Party Sites

Our site contains links to other sites whose information practices may be different from ours. Visitors should consult the other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.

Our Commitment to Security

We have established appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online.

Security Tipcurity Tip

If you share or use a public computer, we recommend that when leaving your workstation you close your browser and empty your memory cache. This is to prevent others from accessing the information you have transmitted.

Web site Information

We may gather and store data on our Web site users' activities. This is done on a collective rather than individual basis, so you can be certain that your specific activities are not "monitored."

Personally identifiable information is neither required nor stored for further use, unless you are actually entering information to submit to us for inquiries or servicing.

Like most Web sites, ours gathers information on web traffic and use. This information is used to determine problems with our servers, to manage the Web site and make it more user-friendly.

Use of Your Information

Your information and the business you do with us is kept in strict confidence. Only authorized personnel have access to such information. Your information is not divulged unless you authorize its release, or the law requires it or we must use it in transacting business with insurance companies on your behalf.

Your information will not be sold outside of Lucas & Wright. Our procedures and systems are designed to protect your information from error, loss and unauthorized access. From time to time, we may contact you with respect to complementary products and services Lucas & Wright provides.

The law may require us to disclose certain information about you to others without your specific authorization. There are also circumstances in which your consent to disclose information is deemed to have been given either expressly or implicitly. We might, for example, need to release your information:

• To insurance support organizations for the purpose of preventing or detecting fraudulent transactions
• To claims adjusters for the purpose of settling a claim
• To law enforcement or regulatory agencies

The above are only examples. Generally, such disclosures are made only rarely, or not at all. It is our practice to provide only as much information as is reasonably necessary to accomplish the intended purpose.

False or Misleading Information

If we are provided with false or misleading information, you may not receive proper advice, coverage, products or service. False or misleading information may also result in certain coverage and policies being cancelled or voided, and could result in a claim for coverage being denied.

If You Have any Concerns

At Lucas & Wright, we pride ourselves on the level of individual service we provide to our clients. If you do have a concern or complaint, please contact us. We are committed to working with you to resolve concerns or complaints. In most cases, a situation is resolved simply by discussing it with us.

Terms and Conditions

The materials and information on this site are provided "as is," and without warranties of any kind, either expressed or implied.

Laws and Regulations

User access to and use of the site are subject to all applicable laws and regulations.

Product Availability

The products and services referred to on this Web site are currently offered only in Alberta, Canada.

Content

Information provided by Lucas & Wright and other sources on this Web site is believed to have been accurate and reliable when placed on the site, but we cannot guarantee that it is accurate or complete or current at all times. The information on this Web site is for information purposes only. It is not intended to provide financial, legal, accounting or tax advice and should not be relied upon in that regard.

Software Quality

Lucas & Wright does not warrant that any information, software or other material accessible through one of their web pages is free of viruses, worms, Trojan horses or other harmful component.

Hyperlinks

Lucas & Wright cannot guarantee that any hypertext links (hyperlinks) provided will be accurate at the time of your access. Any such hypertext link is entirely independent of Lucas & Wright and shall not in any manner be construed as reflecting upon or indicating any affiliation with, or endorsement of, such site or entity or its respective products, services or contributions to this Web site. We cannot and do not monitor the sites linked to our pages on the internet. Accordingly, Lucas & Wright assumes no responsibility for the content of any sites referenced by any hyperlink or otherwise. Lucas & Wright believes that making a hyperlink available to publicly accessible web pages and news groups is legally permissible and consistent with common, customary expectations of those who make use of the internet.

Copyrights & Trademarks

Trademarks, logos and service marks ("marks") displayed on the site are the property of Lucas & Wright. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of the Web site may constitute trade names, registered or unregistered trademarks or service marks of third parties, and used under license. The display of trademarks on pages at this Web site does not imply that any license has been granted to any third party. Users are prohibited from using any such marks without the written permission of Lucas & Wright or such third entities which may own the marks. All content on the site is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any content on the site for commercial or public purposes. Permission is granted to print copies of information provided, and to display and use this information with a computer solely for personal use.

Limitation of Liability

Lucas & Wright completely disclaims all liability, whether based in contract, tort, strict liability or otherwise, for the use of the information contained on this site by any user, including any losses, damages, lawsuits, claims or expenses incurred as a result of using this information. Further, and without limiting the generality of the foregoing, in no event shall Lucas & Wright be liable for any direct, indirect, incidental, consequential or special damages arising out of the use of the information herein, or in any way connected with access to or use of the Web site, even if they have been advised of the possibility of such damages.

Changes to Terms and Conditions

Lucas & Wright reserves the right to revise these Terms and Conditions at any time and users are deemed to be informed of and bound by any changes to these Terms and Conditions.

Violations of Terms and Conditions

Lucas & Wright reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access from a particular internet address to the site.

Copyright Information

Texts and illustrations placed online at LucasandWright.com are, and at all times remain, the intellectual and legal property of the publishers, unless expressly indicated to the contrary in the text, and may not in any circumstances be resold without the express consent of the publishers. Texts presented on LucasAndWright.com may however be quoted, provided that the source (Lucas & Wright ) and URL (www.LucasAndWright.com) are clearly indicated as such or given as hypertext links.

All content on this site is protected by copyright. For further details, please read the section "Copyrights & Trademarks" in our Privacy & Legal Statement.

Lucas & Wright requires that all the visitors to this site abide by the terms and conditions described in our Privacy & Legal Statement. By accessing the site you indicate your acknowledgment and acceptance of these terms and conditions. Lucas & Wright may at any time revise these Terms and Conditions by updating this posting. Users agree to be bound by such revisions, and should periodically revisit this page to review the current Terms and Conditions. By accessing the site you indicate your acknowledgment and acceptance of these Terms and Conditions.